NHS is the national health care system, which is a government organisation of UK, meant to provide best health care services to the public. NHS is publically funded and its funds are raised through the taxes that the citizens of the UK pay. NHS provides all the medical services and its emergency ward is operational round the clock. It is true that doctors and nurses try to provide the best services in order to diagnose the problems which are causing pain and discomfort to patients, but at times, they can be misleading and little mistakes made by them can become life threatening.
If you have been the victim of any medical negligence by the medical staff, whether it is the doctor or the nurses, it is your duty to register your complaint with the concerned authority to make sure that no one else falls prey to their mistakes, which can even take their lives. It is true that everybody makes mistakes but the mistakes made by medical staff can be extremely risky and hence, being a responsible citizen, one should register their complaint as soon as possible.
In order to take a legal action against your NHS, you will have to follow a proper channel. First of all, make sure that you register your complaints within 12 months after the incident has happened, as some complaints might not be registered after that, depending upon the nature of you complaint.
You can register your complaints with the concerned hospital which is hiring that doctor or nurse against whom you want to register the case. Every hospital has a complaint registering office and they make sure that all the complaints that have been made by the patients are looked into, and proper investigation is carried out. This step is also known as Local Resolution.
If, just in case, you are not satisfied with the proceedings of the local resolution and you think that the concerned authorities of the hospital did not take up the matter seriously then you can contact an independent review panel, which is not associated with the management of the hospital; they conduct their own independent investigation process. They make sure that there is no discrimination in their investigation and being the neutral party, they are in the best position to give a final verdict.
The third and last resort is to file an appeal with the court. If you think that the independent review panel did not give you satisfying result then you can always file an appeal with the court and let the law do justice with you.
The third and last resort is to file an appeal with the court. If you think that the independent review panel did not give you satisfying result then you can always file an appeal with the court and let the law do justice with you. Although if you think that the court did not fully take up the matter and rejected your case, you always have the right of asking for judicial review, which is the final and last resort to get any sort of compensation.
Also, make a separate file of your on going discussions with the NHS organization to make things simple and less complicated. It is your right to file a complaint if you have been mistreated during your medical treatment. Doctors owe you an explanation for the wrong treatment given to you.
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Tags: Cerebral Palsy, Clinical Negligence, health insurance, Medical Negligence, NHS Complaints